1. Warranty Coverage
At humika.xyz, we offer a standard 1-year limited warranty on all health monitoring devices purchased from our website, starting from the date of delivery. This warranty covers defects in material and workmanship under normal use, and includes the following:
- Health Monitoring Devices: Including but not limited to fitness trackers, heart rate monitors, blood pressure monitors, and other related health devices.
- Accessories: Includes sensors, chargers, and any other accessories provided with the device.
2. Warranty Limitations
This warranty is subject to the following limitations:
- Exclusions: This warranty does not cover damages resulting from:
- Accidental damage, misuse, or abuse of the product.
- Unauthorized modifications or repairs.
- Damage caused by natural disasters or external forces (e.g., water damage, fire, electrical surges).
- Cosmetic damage such as scratches, dents, or discoloration.
- Products purchased from unauthorized third-party sellers.
- Non-Transferable: The warranty is valid only for the original purchaser and is not transferable to any third parties.
3. How to Request a Warranty Claim
If you believe your device is covered by the warranty, please follow the steps below to initiate a claim:
- Contact Us: Send an email to our customer service team at admin@humika.xyz with the following details:
- Proof of purchase (order number, receipt, etc.).
- A brief description of the issue with your device.
- Photos or videos of the defect (if applicable).
- Review and Evaluation: Once we receive your email, we will evaluate the issue and provide instructions on how to proceed. This may involve returning the product for further inspection.
- Return Shipping: If a warranty claim is accepted, we will provide you with a return shipping label at no cost. You are responsible for securely packaging the product to prevent damage during transit.
- Resolution: After the evaluation, we will either repair, replace, or refund the defective product, depending on the situation. We will notify you of the outcome and timeline.
4. Warranty Period
The warranty coverage lasts for 1 year from the date of purchase. In the case of a replacement, the warranty for the replacement product will be the remainder of the original warranty period or 90 days from the date of replacement, whichever is longer.
5. No Other Warranties
Except as expressly stated in this warranty policy, humika.xyz disclaims all other warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
6. Contact Information
If you have any questions or need further assistance, please do not hesitate to contact us at:
Email: admin@humika.xyz
Website: www.humika.xyz
7. Governing Law
This warranty policy is governed by the laws of the jurisdiction in which humika.xyz operates. Any legal disputes arising from this policy will be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.